JumpLMS Help

How to archive a Learner in JumpLMS

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Archiving inactive Learners is a useful way to free up Learner places in your subscription plan.

When you archive a Learner, their progress is kept safely in JumpLMS, but they can no longer access the portal while archived.

Archiving a Learner does not delete their progress. You can restore archived Learners if they need access again later.

How to archive a Learner

  1. Click on the Learners tab.

  2. Search for the Learner or Learners you want to archive, or find them in the Learners list.

  3. Tick each Learner you want to archive.

  4. Click Archive.

    Learners table showing selected Learners and the Archive button in JumpLMS

  5. Click Archive Learner/s to confirm.

    Archive confirmation popup for selected Learners in JumpLMS

The selected Learners have now been archived.

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