JumpLMS Help

How to restore an archived Learner in JumpLMS

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If an archived Learner needs access to the portal again, you can restore their account.

Once restored, the Learner can continue training from where they left off, provided restoring the account does not take you over your Learner allowance.

You can only restore archived Learners if doing so will not exceed your Learner allowance.

How to restore an archived Learner

  1. Click on the Learners tab.

  2. Click Manage archive.

    Learners tab showing the Manage archive button in JumpLMS

  3. Tick each Learner you want to restore.

  4. Click Restore.

    Archived Learners list showing selected Learners and the Restore button in JumpLMS

The selected Learners have now been restored, and their accounts can be accessed again.

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